Privacy policy

Privacy Policy

Last Updated: 7/13/2026

Welcome to MIDAS. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or place an order through our website midas-pk.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Website Operation & Authorization

The MIDAS brand has authorized Star Electronics to manage and operate the e-commerce activities of this website.

This means that orders placed through midas-pk.com, including order processing, customer support, delivery coordination, billing, warranty support, returns, and related e-commerce services, may be handled by Star Electronics on behalf of MIDAS.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order details and purchase history

  • Payment-related information

  • Customer support messages or inquiries

  • Website usage data, such as pages visited, browser type, device information, and cookies

We only collect information that is necessary to process orders, provide customer support, improve our services, and manage our website.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To process and confirm your orders

  • To arrange delivery of products

  • To contact you regarding your order, payment, delivery, warranty, or support request

  • To provide after-sales service and customer support

  • To improve our website, products, and customer experience

  • To send promotional offers, updates, or marketing messages, where permitted

  • To prevent fraud, misuse, or unauthorized activity

  • To comply with legal or regulatory requirements

4. Sharing of Information

We do not sell your personal information.

However, your information may be shared with trusted parties where necessary, including:

  • Star Electronics, as the authorized e-commerce operator of MIDAS

  • Delivery and courier partners

  • Payment service providers or banking partners

  • Website hosting, IT, and technical service providers

  • Customer support or warranty service teams

  • Legal or regulatory authorities, if required by law

All third parties are expected to handle your information responsibly and only for the purpose for which it is shared.

5. Payment Information

If you make an online payment, your payment may be processed through a secure third-party payment provider or banking channel.

MIDAS and Star Electronics do not store complete debit card, credit card, or sensitive banking details on the website unless clearly required and securely managed by an authorized payment service provider.

6. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember preferences, and provide a better shopping experience.

You may disable cookies through your browser settings, but some website features may not work properly if cookies are disabled.

7. Marketing Communication

We may contact you through SMS, WhatsApp, email, or phone for order updates, customer support, promotional offers, product launches, or service-related communication.

You may request to stop receiving promotional messages at any time by contacting us.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is 100% secure. While we try our best to protect your data, we cannot guarantee absolute security.

9. Data Retention

We may keep your personal information for as long as necessary to complete orders, provide customer support, manage warranty claims, maintain business records, prevent fraud, and comply with legal or accounting requirements.

10. Your Rights

You may contact us to:

  • Request access to your personal information

  • Correct or update your information

  • Request deletion of your information, where legally possible

  • Opt out of promotional communication

  • Ask questions about how your data is used

We may need to verify your identity before processing such requests.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or payment gateways. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

12. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly collect personal information from children without parental or guardian consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Continued use of our website after changes means you accept the updated Privacy Policy.

14. Contact Us

For any questions regarding this Privacy Policy, your personal information, privacy-related requests, or order support, please contact us through the Contact Us form available on our website.

Please provide accurate information and sufficient details so that our team can review and respond to your request appropriately.

Website: midas-pk.com
Brand: MIDAS
Authorized E-Commerce Operator: Star Electronics
Contact Form: Available through the “Contact Us” page on our website